Staples Sr. Sales Manager - Inside Sales in Aurora, Colorado


Position Description

The Sr. Manager of Inside Sales is responsible for leading and empowering multiple sales teams to exceed performance objectives. As a multi-faceted manager, the Sr. Manager of Inside Sales typically has additional responsibilities albeit strategic planning and/or operational effectiveness. This person must maintain a high energy, high-impact sales culture with high levels of accountability to achieve business results. Furthermore, a successful Sr. Manager must want the entire company to succeed, including everyone involved as the role is highly matrixed. If you take the time to understand every worker to help them achieve their personal goals, you will be successful.

Primary Duties and Responsibilities

People Leadership

  • Manages multiple sales teams, exceeding sales and margin performance expectations

  • Ensures the full and complete compliance of all selling activities within the area of responsibility to business unit standards

  • Creates and maintains a robust sales culture, continually growing a high energy, high-impact and high accountability sales culture – leads with the carrot; macro vs. micromanager

  • Spends majority of their time with sales managers, coaching, developing and improving their abilities to lead a team

  • Successfully communicates clear vision for long term success and sales improvement

Strategic Thinking

  • Strategically attacks results with a well-thought out and widely communicated plan, leveraging people, tools and reporting

  • Demonstrates emotional intelligence and leadership acumen as the business continues to expand

  • Forward thinking and solution oriented, is proactive in adapting to and driving change throughout the sales organization

  • Brings innovative and empowering ideas to life; motivates others to succeed; helps Sales Managers effectively communicate business updates

Operational Effectiveness

  • Establish positive, collaborative and team-oriented relationships with key partners from various groups to include sales operations, pricing, marketing, HR, etc.

  • Keen understanding of systems and reporting; knowing their proper use to support business needs. Partners regularly with sales ops for continual improvement of systems and reporting

  • Leads by example, communicating with a compelling position, continually collaborating with and expanding internal and external network of key partners


  • 5+ years of related work experience in a sales environment, 2+ years managing a sales team

  • Solid track record of quota attainment

  • Computer proficiency in Microsoft PowerPoint, Excel, Outlook and Internal Sales systems

  • Solution oriented, demonstrated ability to solve problems

  • Strong written and verbal communication skills

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.