Staples Jobs

Monitoring & Observability Engineer – Infrastructure

Staples is business to business. You’re what binds us together.

At Staples our Digital Solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, Agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners, and deliver reliable, customer-centric technology services.

What you’ll be doing:

As part of the Enterprise Tools Engineering team at Staples, you’ll bring your monitoring and observability subject matter expertise and DevOps experience to bear by innovating, integrating, and automating to improve efficiency and productivity with our infrastructure monitoring tools. You will also partner closely with multiple cross-functional domain teams including Development, Performance Engineering, and Site Reliability Engineering to deliver integration, performance metrics, and observability across the enterprise.

You’ll seek continuous improvement by applying best practices and making recommendations to leadership on opportunities to leverage enterprise observability tools to solve complex business problems and improve the availability, performance, and overall digital experience of our B2B and B2C platforms. You will help administer our observability platforms and help develop our roadmap while meeting specific business needs.

What you bring to the table:

• Showcase experience in observability best practices administering and integrating infrastructure monitoring tools (Zabbix, Prometheus, Nagios, etc), across all environments

• Demonstrate strong customer focus with excellent organizational and communication skills

• Execute strong cross-functional collaboration and leadership

• Adapt and innovate to ensure the success of both Staples and the Enterprise Tools Engineering team

• Constantly challenge yourself by actively seeking new ways to grow using both formal and informal development channels

• Foster an inclusive environment by welcoming diversity

What’s needed- Basic Qualifications

• 5-7 years’ experience with Linux, UNIX, and Windows operating systems

• 5-7 years’ experience with infrastructure and/or log monitoring tools including Zabbix, Prometheus, Nagios, Elastic

• 5-7 years’ experience with SQL

• 5-7 years’ experience with one or more programming/scripting languages

• Examples: Python, JavaScript, Java, PHP, PowerShell, BASH/Shell

• 2-3 years’ Public Cloud experience (Azure, GCP, or AWS)

• 2-3 years’ experience CI/CD tools such as Puppet, Jenkins, Terraform, Ansible

What’s needed- Preferred Qualifications:

• Experience with Agile/Scrum methodology

• Experience with ITIL and ITSM methodology

• Experience with DevOps methodology

• Experience managing commercial off-the-shelf technology

We Offer:

• Competitive Salary

• Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center

• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits (https://careers.staples.com/Staples-Life/Benefits)

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.