Staples Principal Business Systems Analyst in Framingham, Massachusetts


About the Job:

There’s never been a more exciting time to be on the Enterprise Data & Analytics team at Staples! Staples is on an exciting journey to modernize the data landscape, consolidate data assets, and build a brand new Data Warehouse. The DW will support critical business process transformation, be in the cloud, integrate with Hadoop, and implement and enforce new data governance standards. The Analytics that will sit on top of the DW will be solution oriented, enforce definitions, provide self-service OLAP solutions, and focus heavily on data visualization techniques that are actionable by the business. The team is seeking top talent who has deep experience as an analyst who can bridge the gap between technology and business, with a heavy focus on data and analytics. If you are interested in using your expertise and business acumen to lead the build of a new modern analytics footprint and data warehouse, enjoy working with the business and visualizing data, are a resourceful analyst who has a passion for data, then we want to talk to you! A fantastic opportunity awaits you!

Essential Responsibilities:

  • Engage Business Stakeholders to identify requirements for current and future products through ongoing interaction.

  • Ability to translate requirements to well-written user stories to bridge the gap between business and technology.

  • Facilitate User Acceptance testing through creation of critical success factors and testing outlines to ensure requirements are met.

  • Facilitate standups as scrum master

  • Strong understanding of Data Governance concepts to ensure consistent implementations of data sets, terminology and reporting structures for data integrity.

  • Periodically assess customer satisfaction with products and make suggestions for improvements.

  • Provide routine and transparent product updates to all levels of stakeholders via formal presentations and written communication.

  • Create effective release communications for business stakeholders which outline key features and benefits.

  • Collaborate on product roadmap, participate in Agile planning sessions to execute roadmap.

  • Collaborate cross-functionally with internal customers and stakeholders to gather, synthesize and understand business requirements and define and execute product roadmaps through translation to meaningful user stories.

  • Assist in Agile transformation ensuring Agile practices are followed, to plan and launch projects on time, on budget and on specification.

  • Stay informed of industry trends and best practices for current products and technologies in the Data Space to shape how to go about meeting business needs.

  • Perform research and provide recommendations for enhancement to current suite of products.

  • Review technical solutions to ensure the business requirements and long-term product goals are being met.

  • The candidate should be self-motivated, with a positive attitude and demonstrate the ability to provide strong solutions that help resolve business challenges.

  • Ability to see big picture and then identify key areas for deep analysis to support sound solutions.


Required Skills:

  • BS/BA degree in Business Management (or related field), or minimum 10+ years of relevant Business Systems Analyst related experience

  • At least 3 years of experience with Agile, Scrum, and SAFe

  • At least 5 years of experience as a Business Systems Analyst in the Data Analytics discipline

  • At least 5 years of experience organizing working with business and running User Acceptance Testing cycles

  • Experience leading requirements workshops for new data assets and analytics solutions

  • Experience with Cloud based analytics

  • Experience with Big Data

  • Experience providing top notch support and service to business partners

  • Strong analytical and time management skills

  • Strong interpersonal, verbal, and written communication skills and ability to present complex technical/analytical concepts to executive audience

  • Strong business mindset with ability to collaborate with business partners to identify needs and opportunities for improved data management and delivery

  • Ability to work independently with business partners and management to understand their needs and exceed expectations in translating those needs into technical tools/solutions

  • Effective planning, leadership and communication.

  • Excellent relationship building skills

  • Experience in the following areas:

  • Information Technology

  • Data Mining & Analytics

  • Data Warehousing / Data Marts

  • Data Visualization

  • Business Intelligence

  • Business Systems Analysis

  • Strong analytical, qualitative, and quantitative skills

  • Exceptional oral and written communication skills

  • Ability to communicate to senior level executives and third-party vendors

  • Market research

  • Competitive analysis

  • Usability testing

  • Strategic thinking

  • Critical thinking

  • Breaking down complex problems and formulating plans for resolution

  • Learning complex workflows and products

Preferred Skills:

  • Master’s Degree in Business Administration

  • Certified Scrum Master

  • Enterprise BI Application skills with one or more of the following: MicroStrategy, Cognos, Business Objects, or Microsoft Power BI or SSRS/SSAS

  • High level knowledge of Big Data including Hadoop and Data Lakes

  • Experience with relational databases, SQL, and proficiency using analytic tools to answer business questions

  • Experience with Microsoft Azure or AWS

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.