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Staples Senior Analyst Revenue Management in Framingham, Massachusetts


Senior Analyst Revenue Management

Did you know Staples is the world’s largest business products delivery company, serving businesses of all sizes from solopreneurs to 10-person offices, to Fortune 500 companies and everything in between? Staples is a private company backed by Sycamore Partners composed of 3 standalone entities Staples Business to Business, Staples Stores, and Staples Canada totaling $17B in revenue. We are a market-leading provider of products and services for the workplace. Staples Business Advantage is an $8B+ channel within the B2B business serving small, medium & large business customers.

The Revenue Management Senior Analyst will serve as expert contract and pricing resource for assigned portfolio of accounts. They will oversee margin performance drivers and be lead contact for portfolio valuations of contract terms and conditions (Ts&Cs). They will proactively prepare and conduct contract update reviews and service existing account pricing and margin requests from sales teams.

Key Responsibilities

  • Actively manage price, assortment, and contract opportunity of assigned contracted business portfolio; 1,000+ accounts, totaling 200-300M annualized sales

  • Responsibility for knowledge sharing key intra-portfolio insights among peer team and Revenue Management leadership team as needed

  • Recommendations of Contract Ts&Cs negotiation goals during renewal cycles

  • Understand and analyze key financial metrics within assigned portfolio

  • Assist management with training and onboarding of new associates

  • Assist or lead special pricing projects

  • Encouraged to “think like an owner” and identify strategic opportunities to influence and enhance pricing outcomes


  • Deliver accrued contract opportunity to sales teams at Rep, Director, and AVP level

  • Directly contribute to delivery of Staples annual margin expansion budget

  • Maintain Service Level Agreements (SLA) on inbound pricing and margin request queue

  • Manage multiple accounts and portfolio timelines; prioritize and communicate status to internal stakeholders; demonstrate accountability and sense of urgency for due dates and quality of work

  • Follow defined pricing policies, but routinely exercise independent judgement

  • Apply critical thinking to proactively identify key issues, challenges, and opportunities

  • Influence market and sales leaders to leverage new tools and strategies

  • Collaborate and share best practices with other departments and business units

  • Experienced analytical thinker and problem solver and easily adapt to a fast- paced environment

  • Quickly become proficient in using Staples pricing tools, but recognize need and perform additional analysis when necessary

  • Quickly digest a Staples customer P&L to understand and communicate key components and drivers

  • Build knowledge of Staples categories, organization, industry, and strategy


Basic Qualifications

  • Bachelor's Degree required; concentration in business management preferred

  • Minimum 3-years pricing or similar analytic experience; strong financial modeling skills

  • Strong communication skills, both oral and written; ability to influence

  • At ease with data and numbers / proficient with MS Excel, MS Access, or higher order analytic tools

  • Strong analytical, critical thinking and problem-solving skills

  • Highly organized, detail-oriented, and able to multi-task

Preferred Qualifications

  • Previous work experience for supplier or distributor in a B2B model with vendor deviations/rebates

  • Familiarity with B2B Pricing Software: (Vendavo, Pros, Zilliant, etc.)

  • Experience in office products, facility supplies, breakroom supplies, or pack & ship products

  • Negotiation skills

Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.