Staples Jobs

Staples is business to business. You’re what binds us together.

We’re searching for you: fresh talent with new ideas, innovation, passion, and drive to bring to Staples. We have student and graduate opportunities where you’ll help the Staples, Inc. organization be more successful and productive while building a purposeful career. Whether you are looking for a summer internship, co-op, or an entry-level role, we’ll help you develop the technical and soft skills you need to thrive in the future.

As a Salesforce Intern, you will work closely with our Revenue and Analytics team to help manage and optimize our Salesforce environment. You’ll gain valuable, hands-on experience in the software development lifecycle and be involved in implementing and supporting various Salesforce features to meet critical business needs. This role is ideal for someone looking to build a career in CRM systems, specifically in Salesforce administration and development.

This intern position requires you to be in a hybrid working model (at least 3 days in the office, and 2 days remote) based at the Staples Promotional Products Headquarters in St. Louis, MO.

Target Start Date: June 2, 2025 - August 15, 2025 (11-week program)

What you’ll be doing:

• Perform data entry, data cleansing, and import/export tasks to ensure accurate data quality and integrity

• Assist in troubleshooting and resolving issues related to Salesforce functionalities, user permissions, and data access

• Help document processes, workflows, and procedures within Salesforce

• Provide basic Salesforce support to end-users by answering questions and guiding them through standard processes

• Assist end-users with login issues, navigation, and basic functionality in Salesforce

• Create and manage cases for internal assistance requests, ensuring accurate categorization and documentation of issues

• Assist in creating and maintaining reports and dashboards to support analytics and business decision-making

Learning Opportunities:

• Gain hands-on experience with Salesforce administration and customization, focusing on the Sales Cloud

• Develop skills in data management, including best practices for data integrity, cleansing, and validation

• Learn the fundamentals of the software development lifecycle in a Salesforce environment

• Understand how to work with cross-functional teams to address diverse business requirements

• Exposure to analytics and reporting to gain insights into data-driven decision-making

• Opportunity to learn about the integration of Salesforce with other business tools

• Support testing efforts and ensure that Salesforce solutions are functional and meet user requirements

What’s needed - Basic Qualifications:

• Previous experience or coursework with Salesforce.com Sales Cloud is required

• Actively pursuing a Bachelor’s or Master's degree in Business, Information Technology, Computer Science, Data Analytics, or a related field

• Must be a rising senior, graduating in May 2026, enrolled as a full-time student carrying a minimum of 12 college credits

• Strong data management skills and experience working with large datasets

• Excellent communication skills and ability to work collaboratively with cross-functional teams

• Detail-oriented, organized, and proactive in troubleshooting issues

What’s needed - Preferred Qualifications:

• Familiarity with Salesforce administration tasks, such as managing users, profiles, permissions, and workflow automation

• Knowledge of Salesforce reporting and dashboards, with an interest in data analysis

• Basic understanding of the software development lifecycle (SDLC) and agile methodologies

• Familiarity with ticketing or case management systems is advantageous

• Basic knowledge of Salesforce functionality and terms (e.g., objects, reports, dashboards)

• Strong analytical and problem-solving skills with keen attention to detail

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.